Privacy Notice
The collection of personal information
Your personal and sensitive information, including any health information, will only be collected as necessary for a particular function or activity, or to enable Nutritionist Approved Foods to carry out its work and deliver services to the community.
When you provide us with Personal Information such as your name, address, telephone number, and email address, we record it in our database and may use it to contact you in the future.
We may use your Personal Information to send you information on a variety of topics, including nutrition and health, or to inform you about our programs, research funding, special events, and fundraising programs. Each time we send you a direct marketing communication, we will provide you with a simple way to ‘opt out’ of receiving similar communications in the future.
You can also let us know that you do not wish to receive any further communications by contacting the Privacy Officer at any time by emailing info@nutritionistapprovedfoods.com.au.
Nutritionist Approved Foods will not collect Sensitive Information about health, racial or ethnic origin, political opinions, or membership, religious or philosophical beliefs, trade association or union membership, sexual preferences, or criminal record unless you have voluntarily consented to give this information and it is relevant to the work of Nutritionist Approved Foods. We will always collect such information in a non-intrusive, lawful, and fair manner.
We will offer you the option of not identifying yourself or of using a pseudonym where it is practical to do so.
Remarketing to website visitors
Nutritionist Approved Foods may, from time to time, use remarketing services to advertise Nutritionist Approved Foods. Remarketing services will display ads to you based on what parts of the Nutritionist Approved Foods website you have viewed, by placing a cookie on your web browser.
Remarketing services allow us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
If you do not wish to see ads from Nutritionist Approved Foods, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings (Link: https://www.google.com/settings/ads).
Further information regarding behavioural advertising, including ways to manage your online privacy, is available at http://www.youronlinechoices.com.au/.
How we collect your personal information
We collect your Personal Information when you provide it to Nutritionist Approved Foods in a number of ways, including but not limited to:
We may also collect your Personal Information in other ways, such as through the purchase of commercial lists and from publicly available sources such as the telephone directory.
You may be photographed when you attend Nutritionist Approved Foods events. Wherever reasonably practical, we will seek to obtain your consent before using any image obtained.
Nutritionist Approved Foods also collects usage data when you visit our site. This includes the name of your internet service provider, the website from which you visited us, the parts of our site you visit, the date and duration of your visit, and information from the device you used during your visit, including any data you provided to us during your visit, to present the most relevant content to you.
Data profiling and analysis
Nutritionist Approved Foods may analyse the personal information you provide, including for the purpose of adding publicly available information to create a profile of your interests, preferences, and your ability to support us, including the amount or level of potential donation or legacy you may be able to give.
This profiling and analysis enable us to contact you in the way that is most appropriate to you and provide you with relevant, personalized information. This approach enables us to interact with you in a more meaningful way and operate more cost-effectively.
The publicly available personal information used to complete any profiling is compiled from sources such as public registers, data brokers, LinkedIn profiles, and social media posts.
How we keep your personal information secure
Information you provide to us is stored securely in our databases and only accessed by staff or contractors authorized by Nutritionist Approved Foods. Nutritionist Approved Foods uses a range of hardware and software security measures to protect its information and to ensure that only authorized staff and contractors are granted access, as required.
Disclosing your personal information
Nutritionist Approved Foods will not provide your Personal Information to any other individuals or organisations without your prior consent except where required by law to do so or where that information is provided on a confidential basis to contractors who provide services to Nutritionist Approved Foods (for example calls and fundraising activities, database management, printing, and mailing). In these cases, we ensure that our contractors are also bound by the Australian Privacy Principles and have sufficient cybersecurity in place to keep your Personal Information confidential.
We do this by asking all our contractors to complete a cybersecurity questionnaire and provide us with detailed information about their data storage, security measures, and destruction of data procedures, which also form part of our contractual arrangement with them.
These measures are in place to ensure that we are comfortable that Nutritionist Approved Foods’ data (including the Personal Information of our donors and supporters) will be protected and treated with the care and respect that it demands.
Nutritionist Approved Foods is very thankful to people who are willing to share their personal stories of nutrition and health. We will only use your Personal Information for publicity purposes or as stories in newsletters with your express written permission.
Nutritionist Approved Foods may, from time to time, include selected messages from Nutritionist Approved Foods event sponsors, collaborators, or third parties in our communications; however, we will not provide your details to any third party for their marketing purposes without your prior consent.
Transfer of information overseas normally only occurs for data processing purposes; for example, third-party payment facilitators may process their data offshore. Nutritionist Approved Foods’ payment gateway currently processes data in Australia. Nutritionist Approved Foods will not transfer your personal information overseas or into the “cloud” unless we have taken reasonable steps to ensure that the information which is being transferred will not be held, used, or disclosed by the recipient of the information in a manner inconsistent with the Australian Privacy Principles.
Nutritionist Approved Foods will sometimes use third-party service providers to conduct surveys and facilitate information collection and event registration. Some of these service providers conduct all or part of their business overseas, and so your Personal Information may be transferred overseas as a result. Nutritionist Approved Foods conducts a due diligence process before entering into any agreement with these service providers and will take all reasonable steps to ensure that your information is not used in a manner inconsistent with the Australian Privacy Principles.
Opting out, modifying, or deleting your information
If you want to:
Change any information that you have previously given us or if you want to
Opt-out of future communications
Request we delete your data, please contact info@nutritionistapprovedfoods.org
Visiting our websites
All Nutritionist Approved Foods websites and pages may use cookies to improve your experience and display targeted content relevant to you. Cookies are also used to display items added while using online shopping or donation facilities. You may refuse all cookies or disable cookies and JavaScript from Nutritionist Approved Foods websites; however, some functions may be unavailable. Our online credit card processing company may also use cookies for identification and anti-fraud purposes.
Cookies do not personally identify you; they recognize your browser. Unless you choose to identify yourself to Nutritionist Approved Foods, either by responding to a promotional offer, or filling out a web form (such as signing up for our newsletter), you remain anonymous to Nutritionist Approved Foods. You could manage the use of cookies on your computer using controls in your browser.
Nutritionist Approved Foods websites may use statistical information collection tools (such as Google Analytics) to track site visits, navigation, and performance within Nutritionist Approved Foods sites for the purpose of monitoring and improving the sites. If you are concerned about the use of these tools, you can configure your browser to send a “Do Not Track” request with your browsing traffic.
Nutritionist Approved Foods websites may also use third-party cookies, Google Analytics Advertising Features including Remarketing with Google Analytics, and Google Analytics Demographics and Interest Reporting.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings (Link: https://www.google.com/settings/ads). Further information regarding behavioural advertising, including ways to manage your online privacy, is available at http://www.youronlinechoices.com.au/.
Nutritionist Approved Foods uses Hotjar in order to understand your needs and optimize our website and your experience. Hotjar is a technology service that helps us better understand your experiences (e.g., how much time you spend on which pages, which links you choose to click, what you do and don’t like, etc.) and this enables us to build and maintain our website with user feedback. Hotjar uses cookies and other technologies to collect data on your behaviour and devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in the form of a pseudonymized user profile. Neither Hotjar nor Nutritionist Approved Foods will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy.
You can opt-out of the creation of a user profile, Hotjar’s storing of data about your usage of our site, and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
Where you provide your email address to us, we will only use it for the purpose it was provided unless you have consented to us using it for additional purposes, and we will not pass it on to any other person or organization unless we have disclosed this to you, or we are required by law to do so.
Nutritionist Approved Foods’ websites may contain links to other sites of interest. Nutritionist Approved Foods does not control, and is not responsible for, the content or privacy practices of those websites. Please check the privacy policies on other websites before you provide your Personal Information to them.
Our website security
Nutritionist Approved Foods’ websites use secured payment gateways that use industry-standard SSL/TLS technology to encrypt data between your browser and the website gateway. If you are entering any payment or credit card information on the internet, you should confirm that the page is secured (padlock symbol in your browser) before entering any information. We make every effort possible to make your donations and transactions within our site as secure and safe as possible for you.
By using this website, you acknowledge and agree that the internet is inherently insecure, and that you enter any details at your own risk. You acknowledge that you will not hold Nutritionist Approved Foods liable for any security breaches, viruses, Trojans, or other malicious software that may infect your computer or any loss of data, revenue, or otherwise that may occur as a result of using this website.
From time to time, Nutritionist Approved Foods may contact donors directly to update or confirm their personal or credit card details. We will only disclose to you the last four digits of your credit card number – any contact you receive requesting a full credit card number and CVV number should be considered a hoax, and you should disregard it and report the contact to www.scamwatch.gov.au or contact Nutritionist Approved Foods’ Supporter Relations team on 03 9028 4594
The Spam Act 2003
The Spam Act prohibits the sending of unsolicited emails, SMS, and MMS messages for commercial purposes from or within Australia or to people in Australia and bans the supply and use of software designed to harvest email addresses. While charities do have some exemptions from this Act, Nutritionist Approved Foods will be guided by the best practice guidelines developed on responsible electronic messaging practices by the Association for Data-driven Marketing & Advertising in conjunction with industry and consumer representatives and administered by the Australian Communications and Media Authority.
Changes to our Privacy Notice
Nutritionist Approved Foods may, without notice, amend or modify its Privacy Notice by posting the amended Privacy Notice to Nutritionist Approved Foods’ website.
How to access, correct or update your personal information
If you have any complaints, questions, or concerns about the information Nutritionist Approved Foods holds or about the accuracy of that information, please contact Nutritionist Approved Foods’ by emailing info@nutritionistapprovedfoods.com.au.
If you would like to access the information that we hold or make a complaint about a potential breach of the Australian Privacy Principles, you can write to the Privacy Officer at the address provided above. We will respond to your complaint or endeavour to give you access to the information requested within two weeks. To maintain the confidentiality of your Personal Information, we will ask you to come into the Nutritionist Approved Foods office nearest you and to bring with your specific identification before we give you access. If it is not practical for you to visit our office, we will arrange to check your identification before we mail the information to you.
If the information that we hold about you is incorrect or not up to date, we will update it as soon as possible after you have shown us how and why it is incorrect.
In the unlikely event that we are unable to provide you with access to your Personal Information for legal reasons as specified in the Privacy Act, we will provide you with reasons for denying access.
Website accessibility
We are committed to providing an accessible experience for users of our website. If you encounter any difficulties with Nutritionist Approved Foods’ websites, please direct your inquiry to info@nutritionistapprovedfoods.com.au.